Terms of Service

1. Acceptance of Terms

By accessing and using this website or engaging our services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the services after any changes indicates your acceptance of the new Terms.

2. Description of Services

Anjita Rai provides digital marketing services including but not limited to:

• Technical SEO audits and optimization
• Content marketing strategy and creation
• Local SEO services
• Google Ads management and PPC campaigns
• Digital marketing consulting
• Website optimization and performance improvements

Specific services, deliverables, timelines, and fees will be outlined in individual service agreements or proposals.

3. User Obligations

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services or communicating with us. You are responsible for maintaining the accuracy of your information.

3.2 Lawful Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Impersonate or attempt to impersonate us or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use of the services
• Use any automated system to access the services without our express written permission
• Introduce viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or networks

3.3 Client Responsibilities

If you engage our services, you agree to:

• Provide timely access to necessary accounts, platforms, and information
• Respond to our communications within reasonable timeframes
• Review and approve deliverables within agreed-upon timeframes
• Make timely payments according to agreed payment terms
• Comply with the terms of service of third-party platforms (Google, social media, etc.)

4. Service Agreements and Payment Terms

4.1 Service Agreements

Specific services will be detailed in individual service agreements, proposals, or statements of work. These documents will outline:

• Scope of work and deliverables
• Project timeline and milestones
• Fees and payment schedule
• Terms specific to the engagement

4.2 Fees and Payment

Payment terms will be specified in your service agreement. Unless otherwise stated:

• Initial deposits or setup fees are non-refundable
• Monthly retainers are billed in advance
• Project-based work may require milestone payments
• Late payments may incur interest charges as permitted by law
• Services may be suspended for non-payment

4.3 Cancellation and Refunds

Cancellation terms will be outlined in your service agreement. Generally:

• Either party may terminate services with written notice as specified in the agreement
• Work completed up to the cancellation date will be billed
• Advance payments for uncompleted work may be refunded on a prorated basis
• Initial setup fees and deposits are typically non-refundable

5. Intellectual Property Rights

5.1 Our Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of Anjita Rai or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5.2 Client Materials

You retain ownership of all materials you provide to us. By providing materials, you grant us a license to use, reproduce, modify, and display them as necessary to provide our services.

5.3 Deliverables

Unless otherwise specified in your service agreement:

• Upon full payment, you own the final deliverables created specifically for you
• We retain ownership of our methodologies, processes, and tools
• We may showcase your work in our portfolio with your permission
• We retain the right to use general learnings and anonymized data

6. Confidentiality

We understand that you may share confidential information with us in the course of our engagement. We agree to:

• Keep your confidential information secure and confidential
• Use confidential information only to provide services to you
• Not disclose confidential information to third parties without your consent
• Return or destroy confidential information upon request or termination

This does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Results and Guarantees

7.1 No Guaranteed Results

While we use industry best practices and work diligently to achieve your goals, we cannot guarantee specific results including:

• Search engine rankings or positions
• Specific amounts of web traffic or conversions
• Return on investment (ROI) or revenue increases
• Exact timelines for achieving results

7.2 Third-Party Platforms

Our services often involve third-party platforms (Google, social media, etc.) whose algorithms and policies we do not control. Changes to these platforms may impact results, and we are not liable for such impacts.

7.3 Best Efforts

We will provide services using reasonable care, skill, and diligence consistent with industry standards. Our goal is to help you achieve your business objectives through strategic digital marketing.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability for any claims related to our services shall not exceed the amount you paid us in the six months prior to the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not liable for loss of profits, revenue, data, or business opportunities
• We are not liable for damages resulting from third-party platforms or services

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Anjita Rai from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or materials you provide to us

10. Third-Party Services and Links

Our services may integrate with or link to third-party services, platforms, or websites. We are not responsible for:

• The content, privacy policies, or practices of third-party services
• The availability or performance of third-party platforms
• Changes to third-party terms, policies, or algorithms
• Fees charged by third-party services (e.g., Google Ads spend)

Your use of third-party services is subject to their own terms and conditions.

11. Dispute Resolution

11.1 Informal Resolution

In the event of any dispute, we encourage you to contact us first to seek an informal resolution.

11.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions.

11.3 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delhi, India, and you consent to the jurisdiction of such courts.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and us regarding the use of our services.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Notices

Notices to you may be sent to the email address you provided. Notices to us should be sent to the contact information below.

13. Contact Information

If you have questions about these Terms of Service, please contact us: